**Job Title: Support Officer**
**Company: Sunway Group**
**Location: George Town, Penang, MY**
**Job Type: Part-Time**
**Seniority: Associate Level**
**Years of Experience: 2**
**Job Description:**
Sunway Group is seeking a dedicated and proactive Support Officer to join our team in George Town, Penang. This part-time position is ideal for an individual who thrives in a dynamic environment and is committed to excellence. The Support Officer will play a vital role in ensuring smooth operational processes, providing timely support, and contributing to our pursuit of high standards across all endeavors.
**Key Responsibilities:**
1. **Operational Support:**
- Assist in daily operational tasks to ensure efficient workflow and timely completion of assignments.
- Coordinate with different departments to gather and relay information pertinent to ongoing projects.
2. **Documentation and Reporting:**
- Prepare, maintain, and organize reports and documentation, ensuring accuracy and attention to detail.
- Analyze data and generate insights to support decision-making processes within the team.
3. **Client Interaction:**
- Serve as the first point of contact for clients, addressing inquiries and providing support in a professional manner.
- Foster positive client relationships through effective communication and timely follow-ups.
4. **Process Improvement:**
- Identify areas for improvement in existing processes and suggest actionable solutions to enhance operational efficiency.
- Collaborate with team members to implement changes and monitor their effectiveness.
5. **Administrative Tasks:**
- Perform administrative duties such as scheduling meetings, handling correspondence, and managing office supplies.
- Assist in the onboarding process of new team members by facilitating necessary training and support.
6. **Project Coordination:**
- Support project management efforts by tracking project timelines, deliverables, and milestone achievements.
- Contribute to brainstorming sessions and strategy development to support team goals.
**Requirements:**
- **Education:** A minimum of a bachelor's degree or equivalent experience in a relevant field.
- **Experience:** At least 2 years of experience in a support role, ideally within a corporate or collaborative environment.
- **Personality Traits:**
- Reliable: Demonstrated history of punctuality and dependability in previous roles.
- Independent: Ability to work autonomously and efficiently manage tasks without extensive supervision.
- **Soft Skills:**
- Decision-Making: Strong analytical and critical thinking skills, with the ability to make informed decisions quickly and effectively.
- Attention to Detail: Meticulous and thorough in work processes, ensuring all tasks are completed to a high standard.
- **Technical Skills:**
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and familiar with modern communication tools.
- Basic understanding of project management software is a plus.
- **Languages:** Proficiency in English is required; knowledge of Malay or Mandarin is an advantage.
**Working Environment:**
At Sunway Group, we pursue excellence in every endeavor, setting a high standard for achievement. You will be part of a collaborative team that values innovation, integrity, and commitment to high performance.
**Benefits:**
- Parental leave
- Company transportation
- Opportunities for training and professional development
**Application Deadline:** October 6, 2024
**Equal Opportunity Statement:**
Sunway Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
