Doo Group is a global financial services group with FinTech as its core.
With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world.
Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!
Looking for a New Challenge?
Join Us as We Expand Globally!
As we continue our global business expansion, we're on the lookout for talented individuals who are motivated to support our strategic goals and initiatives.
Join a team that values innovation and growth.
ResponsibilitiesRespond to customer calls, live chats, customer tickets or emails.
Assist in establishing and improving SOPs.
Assist in training new recruits.
Organize and research client needs and communicate with corresponding departments about client needs.
Handling of customer complaints.
Work quality inspection.
Assist team management.
RequirementsBachelor degree or above.
Clear and organized, good at solving complex problems.
Strong independent learning ability.
Good communication and coordination skills.
Experience in financial industries such as stocks, futures, bonds or fund transactions.
Excellent Chinese writing and expression skills.
What we offer/What's in it for you:Seeking to expand your regional work experience?Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.
We value your wellbeing- You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.
We appreciate your contributions with a13th-month salary and performance bonus .
We reward our best employees withquarterly employee recognition awardsin USD.
Feeling drowsy after lunch?Take advantage of our smart pantry access and weekly tea break/lucky draw.
Discover your potential with Doo Group.
Apply now and be part of our success story!
#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo
How do your skills match this job?Sign in and update your profile to get insights.
Your application will include the following questions:
How many years' experience do you have as a Support Team Leader?
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a Customer Support Role?
How many years' experience do you have as a manager / team lead?#J-18808-Ljbffr