Team Lead, Customer Due Diligence

Details of the offer

OKXis a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.
About the Opportunity:
A unique and highly impactful role at one of the fastest-growing global cryptocurrency exchanges. The CDD Team lead is responsible for reviewing customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations, and other AML or fraud-related issues. This individual must have prior know-your-customer and sanctions compliance experience.
What You'll Be Doing:
Provide people management and development responsibilities and ensure team service level standards are met.
Liaise with the Compliance department and management within business units.
Assist in overseeing new client onboarding and assist in implementing process enhancements to improve the client onboarding experience.
Monitor periodic reviews to ensure regulatory requirements are met.
Operate with a limited level of direct supervision.
Exercise independence of judgment and autonomy.
Act as a Subject Matter Expert (SME) to stakeholders and/or other team members.
Prepare daily and weekly metrics and progress reports.
Be the contact point for any questions arising from clients and any other internal/external stakeholders.
Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies.
Investigate possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEPs, and adverse media news, ensuring appropriate action is taken.
Provide information to management regarding AML/CDD issues arising.
Maintain delivery of a high-quality service level to customers and other departments, ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Manage specific projects that may arise from time to time.
About You:
You have 3+ years of related experience in KYC/KYB, Anti-Money Laundering (AML) Compliance, or a similar compliance or risk control-related function in the financial services industry and have experience working across multiple jurisdictions in a dynamic and changing environment.
Bachelor's Degree or relevant equivalent experience or professional qualification.
Proven people management experience with the ability to see the big picture without losing attention to detail.
Strong communication, planning, and organizational skills.
Excellent command of spoken and written English is required.
You are a 'team player' who can work well within the function to deliver a quality service.
Nice to Haves:
ACAMs, ICA certification, or demonstrated knowledge of AML regulations is an advantage.
Experience working with teams across global offices and time zones.
Ability to research, process, and interpret large amounts of information daily, allowing you to make ethical decisions with integrity.
Why Join Us?
Competitive remuneration package (Basic Salary + Yearly Bonuses).
Meal Allowance up to RM 500/month.
Monthly Team Building.
RM 2500 Benefits per annum (Training & Wellness).
Convenient workplace (5 minutes walk from MRT TRX).
Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programs to help you succeed.
Employee engagement, recognition, and appreciation program.
Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.#J-18808-Ljbffr


Nominal Salary: To be agreed

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