CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across time zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our 'centres of excellence' and to implement/leverage standard processes globally.
Team Manager, PERES Operations Fund Administration Malaysiawill assure the organisation of the day-to-day work of the Fund Administration team, act as an escalation point for the oversight teams in the 'home country' and support the coaching and development of new and developing team members.
Supporting Region:Lux
Working Hour:3pm to 12am or 4pm to 1am
What will you do?
Manage and motivate the team to produce consistently high-quality NAV production and other fund accounting deliverables, including SPV controller activities, ensuring day to day operations within the team are efficient and productive.
Act as local PERES Operations Fund Administration SME and lead interface with centres of expertise for fund accounting and Oversight.
Continuously develop skills & abilities individually and for direct reports.
Foster a client mindset to ensure delivery of the services to internal and external clients within prescribed timeframes with a high level of quality.
Focus on quality, efficiency and risk mitigation programs and continuous development, with a focus on risk mitigation in order to regularly exceed required Service Level Agreement & KPI/KQI targets as attested by positive feedback from clients.
Support and lead recruitment and team development to assure the continuing capability and capacity required to enable disciplined best execution of all client focused initiatives, to include hiring, people development, team structuring, workflow oversight, and change and onboarding tracking and stakeholder management.
Through participation in working groups and other forums, support the shared objectives of Client Operations, Malaysia.#J-18808-Ljbffr