This job is for a Customer Service Representative in the Hong Kong market. You might like this job because you'll provide customer satisfaction, meet KPIs, and have opportunities for feedback and training.
RM 3500 - RM 4500
Full-Time
Job DescriptionAs a Teammate, you must:
Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance
Job RequirementsSo, do you have what it takes to become a teammate? We're looking for someone who:
Is willing to work on shifting schedules
Is willing to work on-site at Bangsar South
Has call experience (a plus but not required)
Fresh graduate is very much encouraged to apply
Has strong verbal, written & comprehension skills in Cantonese and English as Teammates are required to support Hong Kong Market.
Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
Meets the typing requirement (30WPM for Voice)
Has critical thinking skills with a focus on issue resolution and customer satisfaction
Can multitask and has high attention to details
Is self-motivated, can work independently, and contribute to cross-functional and global teams
Is flexible and can quickly adjust to frequent process and information changes
SkillsCustomer Service
Company BenefitsBirthday Leaves and Paid Time Offs: Rest on your Birthday.
Retirement Savings Program: Retirement Savings Program.
Engagement and Wellness Program: Work hard, play harder. Healthy mind produces effective results.
Healthy Food Subsidy Program: Stay healthy with Us, let Us handle your meal.
World-Class, Employee-Centric Sites and Facilities: Feels like home, enjoy the perks working in a world-class multinational and cultural company.
Life Insurance: Life Insurance, your health is our priority.#J-18808-Ljbffr