A Telesales is responsible for making outbound calls to potential customers in Malay & English markets to promote and sell products or services. What will you do as a Telesales agent at Ekiwi? ? Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (available data).
? Manage / store customer information on the company system
? Take care and support close customers, provide preferential programs for customers to increase sales
? Completing the assigned KPIs as prescribed
Necessary skills: ? Voice clear, fluent, good communication. And a good Telesales person needs to know how to focus on needs and the customer's desire to be able to give accurate advice
? Strong command of the Bahasa Malaysia language + moderate in English and be able to effectively communicate with customers to understand their needs and provide solutions
? Skilled in building rapport with customers, overcoming objections, and closing sales
? Excellent communication and negotiation skills
? Selling skills, closing sales
? The ability to grasp customer psychology
? Ability to work independently in a team Attitude and qualities:
? Honesty, enthusiasm for work
?Passion for making money;
? Love consulting and sales work
Education and experience: ? Language Required: Bahasa Malaysia & English
? Min SPM graduated with at least 1 years and above of Tele-sales experience (making sales via call out). (Compulsory to have Telesales Background)
? Preference will be given to candidates with sales/product consulting experience from industries such as beauty, banking/finance, Telco, Insurance, online business at least 6 month and above
Interested candidates please submit your application through Jobstore.com