About the role
Heritage Hotel Cameron Highlands, a leading hospitality establishment in the Cameron Highlands region, is seeking dynamic and customer-focused Waiters/Waitresses/Service Crew to join our team. As a member of our hospitality team, you will play a vital role in delivering exceptional dining experiences to our guests. This is a full-time position based in the beautiful Cameron Highlands, Pahang.
What you'll be doing Providing prompt and attentive table service to guests, ensuring their dining experience is exceptionalTaking food and beverage orders, accurately communicating them to the kitchen and bar staffMaintaining a clean and organised dining area, ensuring tables are set and presented to the highest standardsAssisting with setup and breakdown of the dining area as requiredResponding to guest inquiries and addressing any concerns in a professional and courteous mannerAdhering to all health, safety and hygiene protocols to ensure a safe environment for guests and staffSupporting the wider hospitality team as needed to contribute to the overall success of the hotelWhat we're looking for Previous experience in a customer-facing hospitality role, preferably within a hotel or restaurant environmentStrong communication and interpersonal skills, with the ability to provide excellent customer serviceKeen attention to detail and the ability to work efficiently in a fast-paced environmentFlexibility to work varying shifts, including weekends and public holidaysA genuine passion for the hospitality industry and a commitment to exceeding guest expectationsWhat we offer
At Heritage Hotel Cameron Highlands, we pride ourselves on creating a positive and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:
Opportunities for career progression and skills developmentComprehensive health and wellness programsDiscounts on hotel accommodations and diningA dynamic and collaborative team cultureAbout us
Heritage Hotel Cameron Highlands is a renowned hospitality destination, offering guests a unique blend of modern comfort and traditional Malaysian charm. With a focus on exceptional service and unforgettable experiences, we are committed to creating a welcoming environment for all our guests. As an employer, we value our team members and strive to foster a culture of growth, innovation and mutual respect.
If you're passionate about hospitality and eager to join a dynamic team, we encourage you to apply for this exciting opportunity. Apply now to take the first step towards a rewarding career with Heritage Hotel Cameron Highlands.