The Admin Clerk is responsible for providing administrative support to ensure efficient operation of the petrol station. This role involves handling administrative tasks, maintaining accurate records, providing customer service support, managing shop inventory, and attending meetings and traveling as required.
1. *Administrative Duties:*
Maintain and update station records and files.Prepare and process invoices, receipts, and other financial documents.Manage station correspondence, including emails and phone calls.Organize and schedule meetings and appointments.Order and manage office supplies inventory.
2. *Customer Service:*
Handle customer inquiries and complaints professionally and courteously.Assist customers with payment processing and fuel purchases.Provide information about station services and promotions.
3. *Financial Responsibilities:*
Assist in preparing daily cash reports and bank deposits.Reconcile sales and financial reports with station records.Monitor and report any discrepancies or irregularities.
4. *Data Entry and Reporting:*
Enter and update data in station management systems.Generate reports on sales, inventory, and other station metrics.Ensure accuracy and confidentiality of all station data.
5. *Compliance and Safety:*
Ensure compliance with all station policies and procedures.Maintain a clean and organized work environment.Assist in maintaining safety standards and protocols.
6. *Travel and Meetings:*
Travel to other stations or company locations as required for training or meetings.Attend meetings with suppliers, contractors, and other stakeholders.Represent the station in various company meetings and events.
7. *Shop Inventory Management:*
Monitor and maintain shop inventory levels.Conduct regular stock checks and audits.Place orders for shop stock and ensure timely replenishment.Coordinate with suppliers for deliveries and returns.Track and report on inventory usage and sales performance.
*Qualifications:*
High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.Proven experience as an administrative clerk or similar role.Proficiency in MS Office (Word, Excel, PowerPoint) and office management software.Excellent organizational and multitasking skills.Strong communication and interpersonal skills.Attention to detail and problem-solving abilities.Ability to work independently and as part of a team.Willingness to travel as needed.
*Working Conditions:*
Work is performed in a standard office environment within the petrol station.May require occasional lifting of office supplies and materials.Regular working hours, with occasional overtime as needed.Travel may be required for training, meetings, or other job-related activities.
