This job is a Business Administration Internship at an innovative pet insurtech startup in Kuala Lumpur, Malaysia.
You might like this job because you get to assist with operational support, data management, and process improvement while enjoying perks like a hybrid working arrangement and RM700/month pay.
We are on a mission to bring goodness, care, and the concept of community back to the insurance ethos.
You are a go-getter that is eager to thrive in a fast-paced startup environment, keen on learning the ins and outs of a tech startup, and you love pets!
Internship ScopeOperational Support:
Monitor and update missing information transfers between Oyen and our insurance partners, ensuring seamless communication and accuracy.
Assist with checking and approving customer endorsement requests and policy cancellations, following established guidelines.
Follow up with customers for any missing or incomplete information, particularly for claims submissions, to ensure timely and accurate processing.
Update and maintain operational KPI numbers on a weekly basis, supporting the team with accurate and up-to-date metrics reporting.
Maintain and organize internal databases and records to ensure consistency and accessibility.
Work closely with the operations, claims, and customer success teams to support ongoing projects and initiatives.
Provide operational assistance for special campaigns or ad-hoc tasks as required.
Assist in identifying and documenting process inefficiencies, suggesting improvements to streamline workflows.
Job RequirementsSkills and RequirementsSelf-motivated, with a strong work ethic and the drive to learn and succeed in a fast-paced environment.
Creative thinker with strong problem-solving skills, capable of crafting innovative strategies to engage leads and audiences.
Team player with good collaborative skills, able to work effectively with cross-functional teams.
Availability to commit to a minimum of 3 months/12 weeks internship, preferably starting January 2025.
Degree or no degree doesn't matter (field of study doesn't matter too).#J-18808-Ljbffr