Customer Service Officer (Property Management)

Details of the offer

Job Responsibilities: Person in charge and responsible for the Property Handover Work, Pre-Handover Inspection, and handover entire processes and procedure. i.e. registration for owner, assign parking lot, collection of maintenance/miscellaneous fees, attend to owner's inquiries.Assist the Owner and resolve their problems/complaints, report and follow up with contractors on rectification of defects.Correspondence to owners for any property-related matter; handle and attend to owners' complaints and resolve problems.Assist in overseeing the day-to-day property operational matters.Build a good rapport with owners in order to deliver efficient management services.Promptly attend to any emergencies matter and report to Superior/Manager.Coordinate with the out-source service providers (Cleaning, Landscaping, Pest control, etc.) to ensure the cleanliness of the property public areas e.g; lobbies, facilities rooms, corridors, car parks, etc.Analyses prepare of reports, ensures documentation are fulfilled Company requirements and in compliance with relevant law and regulations and other related administrative jobs.Assist Annual AGM preparations and documentation.Work closely with Project Team, Maintenance Engineering Team, and Security Team to ensure the facilities of the building are well maintained.Assist in other ad-hoc tasks assigned by Superior/Manager from time to time.5.5 working days per month (work full day on alternative Saturday)Job Requirements: Fresh graduate are welcome to apply.Candidates with relevant experience in Property Management / Hotel industry will be added advantage.Possess good communication, multi-tasks, interpersonal skill, problem-solving skills, and team player.Able to take up new challenges, and work under stress.Proficient in speaking and writing in Mandarin and English (Mandarin speaker as required to deals with Mandarin-speaking owners/clients).Why join us : Very attractive salaries that commensurate with work experience.Each of our staff are given meal and transport allowances.Health and medical insurance is covered for all permanent staff.We are in a very fast pace industry with a lot of career & growth opportunities.External training opportunities (within and/or outside of Malaysia) given to eligible staff.We support a safe environment for our employees.We provide a clear understanding of our company's business priorities.Being associated with our brand will entitle you to industry benefits.


Nominal Salary: To be agreed

Source: Grabsjobs_Co

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