Online Chat Support Associate

UEM Sunrise Berhad is seeking a highly motivated and customer-focused individual to join our team as an Online Chat Support Associate in George Town, Penang, MY. As an Associate Level position, we require a minimum of 2 years of experience in a similar role.

Responsibilities:- Respond to customer inquiries and provide support via online chat- Assist customers with product information, pricing, and any other queries they may have- Resolve customer complaints or issues in a timely and professional manner- Collaborate with other teams to ensure customer satisfaction- Maintain accurate records of all customer interactions

Requirements:- Hardworking and confident individual who is able to work independently- Strong communication skills and emotional intelligence to effectively interact with customers- Previous experience in customer service or online chat support is preferred- Ability to multitask and prioritize tasks effectively- Proficiency in typing and using chat software- High school diploma or equivalent required

Benefits:- Company-provided equipment for work- Relocation allowance for out-of-town hires- Travel and spending expenses covered by the company

Working Environment:At UEM Sunrise Berhad, we strive for excellence in everything we do. Our team members are dedicated to setting high standards for achievement and continuously seeking improvement in their work.

Equal Opportunity Statement:UEM Sunrise Berhad is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Deadline to apply: June 27, 2024

If you meet the requirements and are looking for a challenging and rewarding opportunity in the online chat support field, we encourage you to apply for this position with UEM Sunrise Berhad in George Town, Penang, MY.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.