Online Support Executive

Provide Ecommerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end Ecommerce cycle from data management, campaign management to order processing & fulfilment.
Maintenance of Ecommerce database (pricing, description, specification, images) Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out. Prepare campaign launches & activations through new product images/inventory for uploading, price changes Assist in Live sale preparation & after sale event/campaign summary report Monitor stores arrangement for online orders Order processing & info dissemination for fulfilment support Coach the team for service performance Manage timelines in terms of ecommerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations) Good understanding of ecommerce process flow and customer expectations Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations Order fulfilment support (To allocate orders to various outlets with available inventory to support fulfilment)  Other backend supports roles Monitoring retail gold price and keep update the selling price in every platform. Execute activities driven by data analytics Implement preventive and corrective measures of disaster recovery plan. Track and report business outcome of data-driven insights. Any other tasks as assigned.
Interested candidates please submit your application through Jobstore.com