About the role
As a Service Advisor at Fook Loi Corporation Sdn Bhd, you will be a crucial part of our Automotive Trades team, based in Inanam Sabah. This full-time role is responsible for providing top-notch customer service and ensuring the smooth running of our vehicle repair and maintenance operations.
What you'll be doing Greeting and welcoming customers, understanding their vehicle needs and concernsLiaising with the technical team to diagnose issues, provide repair estimates and timelinesCoordinating service schedules and booking appointmentsCommunicating with customers on the status of their vehicle and any additional work requiredEnsuring a high level of customer satisfaction through excellent serviceMaintaining detailed records and updating job cardsSupporting the parts and inventory management processesWhat we're looking for Previous experience as a Service Advisor or in a customer-facing automotive roleStrong communication and interpersonal skills to liaise with customers and team membersGood technical understanding of vehicle repair and maintenance processesExcellent organizational and time management abilitiesProficient in using automotive software and computer systemsA positive, helpful, and solution-oriented attitudeWhat we offer
At Fook Loi Corporation Sdn Bhd, we are committed to creating a rewarding and fulfilling work environment for our employees. As a Service Advisor, you can look forward to:
Competitive salary and benefits packageOngoing training and development opportunitiesA collaborative and supportive team cultureModern, well-equipped facilities and toolsOpportunities for career advancement About us Fook Loi Corporation Sdn Bhd is a leading provider of automotive services in Sabah, with a strong focus on quality, customer satisfaction and innovation. We take pride in our talented team, advanced facilities and commitment to excellence in the Automotive Trades industry.
If you're excited to join our team and contribute to our continued success, apply now!