**Job Title:** Support Officer
**Company:** Astro Malaysia Holdings Berhad
**Location:** Johor Bahru, Johor, MY
**Job Type:** Part-time
**Seniority Level:** Associate Level
**Years of Experience Required:** 3
**Job Description:**
Astro Malaysia Holdings Berhad, a leading media and entertainment company in Malaysia, is seeking a dedicated and diligent Support Officer to join our dynamic team in Johor Bahru. This part-time position offers a unique opportunity to contribute to our mission of delivering excellence in our operations and services.
**Key Responsibilities:**
- **Administrative Support:** Provide comprehensive administrative assistance to various departments. This includes managing correspondence, scheduling meetings, and maintaining organized files and records.
- **Research and Analysis:** Conduct thorough research on industry trends, competitor activities, and customer feedback. Analyze data and present findings to support decision-making processes.
- **Customer Support:** Assist in responding to customer inquiries and resolving issues in a timely and professional manner. This may involve liaising with other departments to ensure customer satisfaction.
- **Project Assistance:** Collaborate with team members on various projects, providing logistical support and coordinating efforts to achieve project goals efficiently.
- **Documentation Management:** Prepare and maintain project documentation, reports, and presentations, ensuring all information is accurate and up-to-date.
- **Feedback Implementation:** Gather feedback from internal and external stakeholders, and contribute ideas for improvements to enhance operational efficiency and service quality.
**Requirements:**
- **Education:** Bachelor's degree in Business Administration, Communication, or related field preferred.
- **Experience:** Minimum of 3 years of relevant experience in administrative support or a related role, with a proven track record of managing multiple tasks effectively.
- **Skills:**
- **Hardworking and Independent:** Self-motivated with the ability to work independently while managing time effectively to meet deadlines.
- **Research and Critical Thinking:** Strong research skills with an ability to analyze information critically, think strategically, and provide insightful recommendations.
- **Communication:** Exceptional written and verbal communication skills to articulate ideas clearly and build rapport with stakeholders.
- **Technical Proficiency:** Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and capable of adapting to new software and tools as required.
- **Personality Traits:** Detail-oriented, responsible, and committed to maintaining high standards of quality and professionalism.
**Benefits:**
- Relocation allowance for candidates who require relocation to Johor Bahru.
- Comprehensive medical coverage for employees.
- Paid sick leave to support your health and well-being.
**Working Environment:**
At Astro Malaysia Holdings Berhad, we strive for excellence in every endeavor and set a high standard for achievement. Our environment fosters professional growth, collaboration, and innovation, where each team member's contributions are valued.
**Deadline to Apply:** Applications will be accepted until October 4, 2024.
**Equal Opportunity Statement:**
Astro Malaysia Holdings Berhad is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, gender, disability, or any other status protected by applicable law.
Join us in our mission to lead in media and entertainment, making a significant impact in the lives of our customers and the communities we serve. Your journey towards an exciting career begins here!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
